Using Tech to Troubleshoot Service Requests in the Field –
a Service Hero for Food Equipment Demo
Staying updated on repair best practices for a range of brands and models is a challenge – whether you lead a small team or operate a solo kitchen equipment repair business.
But, while there’s no way to adjust the labor market or client expectations, there are ways to leverage technology and the talent available to you – no magic required.
Watch a 30-minute webinar on using technology to upskill yourself and your whole team in the wake of a labor shortage. Led by Rich Marchetti, Product Manager at Aquant, you’ll learn methods for:
- Hiring motivated employees that you can quickly train on technical skills – and get out in the field faster
- Teaching even the most junior employees how to problem-solve like veteran repair techs
- Managing customer expectations in a proactive manner – whether that’s via accurate diagnostics and repairs or client-focused communication
Rich Marchetti, Product Manager, Aquant