The Service Leader's Guide to Recruiting & Retaining Gen Z & Millennial Employees

Your most seasoned service techs are retiring. Do you have a plan to replace them?

Here are tips from service pros on how to hire a Millennial and Gen Z workforce, and then transfer years of experience to your newest recruits — quickly.

Learn how to close the skills gap, improve service outcomes, and bolster workforce morale by:

• Leveraging the latest digital technologies that empower less experienced employees to succeed by democratizing knowledge

• Promoting continuous learning and development

• Setting teams up for success in a post-pandemic world