How to Use Warranty Data to Build Better Customer Experiences
Warranty is evolving. It’s no longer about replacing broken products.
Watch the on-demand webinar with Rich Smith from Komatsu and Joe Werth from Navistar, as they discuss how they are:
- Developing a warranty-as-a-service model to inform more profitable service contracts
- Providing better customer service and more product uptime by analyzing product data
- Creating subscription based programs that boost customer relationships throughout the entire lifecycle of product ownership
- Leveraging warranty programs to outperform the competition and provide products that meet changing customer preferences