REPORT

Measure What Matters:
The 2022 Service Intelligence Benchmark Report Medical Device Service Teams

Thank you for downloading Aquant’s 2022 Service Benchmark Report for Medical Device Service Teams

Using data gleaned from analyzing field service records from more than 30 medical device service organizations, including service divisions within OEMs and third-party service companies.

Read on to learn:

  • How med device service organizations measure up relative to each other
  • The skills gap that exists between the heroes (highest performers) and challengers (lowest performers) within each organization
  • Specific actions you can take to cut service costs, upskill your workforce, and improve delivery